Rabb-IT is seeking a Senior Service Desk Engineer in Leeds, UK. This role is crucial for providing exceptional service desk support, managing time-sensitive VIP tickets while adhering to KPIs and SLAs. The person will coach other team members and handle technical challenges effectively. Required qualifications include experience in Managed Services, knowledge of Microsoft 365, Azure, and ITIL processes, alongside relevant certifications. Join us to build strong relationships within the team and ensure high-quality services.
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