Job Description Service Supervisor - Security Systems Industry Leader Location: West London. Office based Contract Type: Permanent Salary: £40,000 to £45,000 Join a prominent name in the security systems industry known for innovative solutions and high standards Oversee a growing team and support the company's ongoing expansion Enjoy a supportive work environment that encourages professional growth Benefit from 25 days holiday and private healthcare Our client, a leading security systems integrator, is seeking a skilled Service Supervisor to join their West London team. This is an excellent opportunity for an experienced professional to step into a key role overseeing planned preventative maintenance for high-end enterprise sites. Position Overview As the Service Supervisor, you will play a crucial role in ensuring the smooth operation and high-quality delivery of maintenance services. You will supervise a team of subcontractors, coordinate PPM schedules, and act as the main point of contact for the client, representing the business with professionalism and expertise. Responsibilities Supervise a team of two subcontractors, providing guidance and support Coordinate and manage PPM schedules to ensure timely and efficient service delivery Ensure all work is completed to a high standard and in compliance with SLAs Serve as the primary liaison with the client, building strong relationships and addressing any concerns Oversee maintenance tasks and provide support for occasional reactive work Represent the company professionally and uphold its reputation for excellence Requirements Proven experience in service and maintenance roles within the security systems industry Demonstrated ability to effectively manage and lead a team Strong organisational and communication skills Proficiency in overseeing planned preventative maintenance functions Familiarity with industry-leading security systems such as Lenel, Genetec, Gallagher, C-cure, and Milestone Company Overview Our client is a well-established integrator in the security systems industry, recognised for delivering innovative solutions to high-end enterprise sites such as data centres, universities, and private hospitals. With a commitment to maintaining the highest standards, they have built a solid reputation for excellence. The company takes pride in providing a supportive work environment that encourages professional growth and values employee contributions. Benefits Competitive salary package of £40,000 to £45,000 Generous 25 days holiday allowance Private healthcare coverage Train travel allowance You'll be part of a growing organisation that offers excellent opportunities for career progression. The company fosters a supportive and collaborative work environment where your contributions are valued and your professional development is prioritised. How to Apply Interested in learning more? Get in touch or apply today – we'd love to hear from you.