You will have overall responsibility for ensuring all contractors and visitors to the site are properly managed, in accordance with local procedures and that contractors work in accordance with their RAMS and all other policies and procedures that are applicable to their works.
Responsibilities
* Ensure all subcontractor works delivered across site are managed safely and in accordance with the client subcontractor control process.
* Liaison between subcontractor, JLL and client ensuring excellent communication before, during and after works.
* Act as appointed person for designated disciplines depending on experience and competency, with training to be provided where required.
* Manage all required isolations with suitably trained authorised persons.
* Manage the sign‑in/out process.
* Conduct pre‑start meetings with all contractors and sub‑contractors.
* Issue compliance paperwork to allow contractors to operate on client site safely and submit RAMS.
* Ensure all managed contractors work correctly and safely, with all areas of specific risk reviewed and correct barriers or signage in place pre‑job start.
* Attend daily interface meetings discussing planned works.
* Maintain the contractor attendance board and sign‑in/sign‑out log.
* Engage with and inform all stakeholders of works being controlled by your team and coordinate planned works with other stakeholders.
* Ensure all instructions are fully understood by contractors prior to works commencing.
* Carry out periodic inspections of all contractors’ works, review and assure performance.
* Inform the infrastructure maintenance manager of any safety or quality issues discovered.
* Report incidents and near misses in line with company procedure and assist with any investigations as necessary.
* Engage with the central SME team to coordinate compliance‑related tasks on site.
* Manage the delivery of small works schemes on site.
* Perform the duties of a working‑at‑height responsible person.
* Manage and mentor the CSO team, arranging training as required.
* Drive operational excellence and meet KPI and SLA performance targets.
* Proactively manage health and safety performance through regular site inspections, safety walks, and engagement with team and contractors.
* Ensure legislative compliance regarding health and safety for all activities.
* Build and maintain excellent working relationships with the client, IFM team and wider stakeholders.
* Assist the IM and FM with day‑to‑day supervision of the site IM team.
* Understand and comply with health and safety legislation, policies and procedures.
* Lead by example, always demonstrate and promote good health and safety management.
* Attend and participate in training and appraisal activities as required.
* Undertake additional duties in line with capabilities as required.
Qualifications
* Excellent customer communication skills both written and verbal.
* Proven track record for managing contractors and subcontractors, preferably in Hard FM Commercial/Industrial properties.
* Relevant professional, technical or management qualifications and experience with the ability to lead large teams effectively.
* Confident team player with strong communication skills, capable of instructing and controlling contractors, intervening and challenging actions and behaviours when necessary.
* Adept at acting as an ambassador for your company and colleagues.
* Focused, driven, with a desire to succeed, overcome problems and improve processes.
* Excellent knowledge of M&E building services and industry best practice.
* Excellent knowledge and track record in QHSE/Risk management.
* Excellent organisational skills.
* Good knowledge and clear understanding of relevant legislations.
* Good knowledge of permits and SSOWs.
* Preferably possess one or more of the following: IOSH/NEBOSH National General Certificate, SMSTS, Asbestos awareness, Working at Height and Fall protection systems training.
About the Company
Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people, and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
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