Job Description Members Support Officer Permanent Grade C- £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week An exciting opportunity has arisen for an adaptable, self-motivated Member Support Officer, to assist the Head of Member Support in providing a comprehensive and confidential service for Governance. You will have significant experience of working within a financial and information technology environment; working under pressure; meeting tight deadlines; interpreting, collating and producing financial information, in a variety of formats. As well as: Administrative experience, including establishing, developing and operating office systems. Experience of motivating, supervising and prioritising the work of others. Producing data using Microsoft Excel and/or other IT packages. Guide colleagues on Information Technology, e.g. email, conversant with Office 365, Microsoft excel and/or equivalent, databases, and understanding of its application to the smooth running of the office. Strong Communication skills with experience of collaborating across diverse groups (e.g. elected members, senior manager/s, members of the public and other internal and external stakeholders). For informal enquiries please contact: Ingrid Whyte Ingrid.whyte@birmingham.gov.uk Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here. Job Description and Person Specification A10268 Members Support Officer GrC JDPS (2).doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).