Join to apply for the Claims Administrator Secretary role at Adjusting Appointments Limited
An experienced Property Claims Administrator is required by a renowned Global Loss Adjusters firm to join their International Claims team. You will provide full administration and secretarial support to a Senior Adjuster and the team.
This role offers remote working with occasional attendance at Head Office in London, or it can be offered on a hybrid basis in central London.
Key Responsibilities
* Reporting to the Senior Claims Coordinator and Senior Adjuster, providing effective administration and secretarial support to enhance team efficiency in handling international claims, including Commercial Property and Liability.
* Managing new claims processes such as receiving instructions, issuing acknowledgements, setting up files, and risk screening.
* Supporting the lifecycle of claims, including diary management and proactive claims handling until conclusion.
* Overseeing adjuster caseloads, liaising with insured parties, insurers, brokers, and stakeholders to ensure excellent customer service.
* Assisting with the production and typing of technical reports via dictation, ensuring timely delivery, and managing billing and invoicing.
About You
* Previous or current experience in insurance claims is essential.
* Experience in typing complex reports via dictation is required.
* Organized with the ability to manage workload independently.
* Excellent communication skills, both verbal and written.
* Strong relationship management skills to build good working relationships.
* Ability to work effectively in a high-pressure environment.
* Proficiency in Word, Excel, and other relevant systems.
* Ability to exceed targets and meet deadlines.
Salary and Benefits
* Competitive annual salary.
* Working hours: Monday to Friday, 9:00 am - 5:00 pm.
* 25 days holiday plus bank holidays.
* Healthcare scheme, pension scheme (8% employer contribution), life assurance, and health insurance.
Additional Information
* Industry qualifications or a desire to work towards them are encouraged.
* Seniority level: Mid-Senior level.
* Employment type: Full-time.
* Job function: Finance and Sales.
* Industry: Insurance.
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