Full Time Office & Sales Administrator - Permanent
Based - Denbigh
Salary - £13ph
Our client strives to achieve a high standard of customer service with a positive attitude.
Due to their continued growth, they are seeking a Full Time experienced good all-round Office Administrator to work within their Admin team and assist the Sales team with their reporting requirements.
You are required to be a team player with a can-do attitude with Flexibility.
Desired Experience:
A high standard of Customer Service with a professional telephone manner.
Previous experience in daily processing of Customers orders.
Keyboard accuracy and attention to detail is essential.
Working to tight deadlines.
Previous experience in general administration duties.
Excellent IT skills are required, focusing on Microsoft 365 and Excel spreadsheets.
Intermediate knowledge of Excel (i.e. Pivot tables, formulae, etc.) would be advantageous.
Knowledge of Xero accounts software would be an advantage but not essential as training will be given.
Previous work in Purchase and Sales Ledger would be preferred and advantageous.
Welsh speaking would also be advantageous. Responsibilities:
Daily Order Processing and Invoicing within accounting software.
Address and resolve customer queries on a daily basis.
Monitoring and chasing debtors.
Raising credit notes regarding customer queries and promotional discounts.
Updating and managing sales reports using excel spreadsheets (training to be given).
Liaising with the Sales and Accounts departments regularly to understand their reporting requirements.
Using 3rd party retailer Portals - full training will be given.
Checking supplier statements.
Inputting supplier invoices and credits.
Reception duties on select days.
Adhoc general administration work. Benefits:
Company pension
On-site parking Schedule:
40 Hours per week. Mon-Fri 8am to 4:30pm.
28 days holiday (including bank holidays) Experience:
Administration and customer service: 3 years (Required) Benefits:
Company pension
On-site parking Ability to commute/relocate:
Denbigh: reliably commute or plan to relocate before starting work (required) Experience:
Office administration: 3 years (preferred) Language:
Welsh (preferred)