Front Office Team Leader (20 hours)
At Park Plaza Westminster Bridge London, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each time.
As a Front Office Team Leader, you will receive:
Salary: £ 14.89 per hour plus great benefits
Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
F&B discounts at our restaurants and bars (for your whole party)
Two free meals per day
Access to 40% of your pay before payday through Wagestream
Recommend a friend scheme - up to £750!
Vitality at work scheme with great gym discounts & more
Ride to Work scheme & free cycling lessons
24/7 employee assistance programme
Rota given 2 weeks in advance
Departmental productivity & service incentive scheme
Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
Free dry cleaning for work uniform
Annual Staff parties and events
As a Master of your Craft you will
Have excellent detailed knowledge of Front Office operations
Excellent detailed knowledge of front office operations in a hotel
Hands-on Leader
Who ensures guests' needs are satisfactorily met
Who plays a hands-on role leading by example and taking opportunities to motivate, train and inspire the front office team members
Proficient with Microsoft Office and excellent knowledge of Opera
With previous experience as a Front Office Supervisor/Team Leader, Reception Supervisor, or Receptionist in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
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