Job Description
We are looking for a Receptionist to join our team based in our London office. This role will provide professional receptionist support and help with administration support across the office.\n\nMain Duties and Responsibilities\n\n * Provide a professional Reception service ensuring courteous and warm welcoming of visitors and staff.\n\n * Offering and providing refreshments to invited guests and providing storage of personal items.\n\n * Manage and oversee visitor, employee and contractor access passes to our St James Market in line with internal policies.\n\n * Ensure incoming calls are answered professionally and promptly.\n\n * Ensure incoming emails are answered appropriately and promptly, and any issues escalated to Front of House Supervisor (FS).\n\n * Contribute to the updating and maintenance of the Reception Manual.\n\n * Support and assist (FS) with ad-hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including but not limited to:- Administration, catering, and concierge service for VIP guests.\n\n * Make meeting and room bookings and manage calendar, liaising with staff about changes and guests – Liaise with FS and reception team to ensure these are managed in an efficient and professional manner.\n\n * Support FS with Catering and VIP meeting room and event Set-Up.\n\n * Support FS and team with event delivery.\n\n * Support with incoming and out-going post including making DHL and Royal Mail bookings, including diligence on the security of incoming post\n\n * Support FS with timely creation of Purchase Order Requests and subsequent acceptance of Purchase Orders on company ‘Purchase to Pay’ (P2P) system, for SJM goods and services.\n\n * Make courier bookings as requested and ensure records are kept up to date including completion of relevant invoices.\n\n * Report building or cleaning issues to facilities team.\n\n * Support and assist FS with the management of catering and stationery together with associated stock control, as well as other ad-hoc purchases.\n\n * Liaise with on-site cleaners and other service providers as required.\n\n * Support and assist FS with departmental administration including but not limited to, credit card and petty cash reconciliation.\n\n * Report all incidents, accidents and significant near misses.\n\n * Develop and maintain great working relationships with key stakeholders.\n\n * Act as a Fire Warden.\n\nAbout You\n\n * Minimum of 2 years experience as a receptionist in a fast paced, demanding corporate environment\n\n * Excellent administration skills\n\n * proficient in MS Office\n\n * Personable with excellent communication skills\n\n * Ability to multi-task\n\n * Strong attention to detail\n\n * Ability to meet deadlines\n\n * Flexibility in approach to work\n\nDivision:\n\nCorporate