We're excited to be recruiting for a French speaking Customer service position for our Global client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too.
Please find all the details below:
Job title: French speaking Customer Service Executive
Location: Ashford, Kent
Hybrid: Yes, with free on-site parking for your convenience
Salary: £27,000
Duration: 6-12 months fixed term contract
Start date: Immediate or our client can wait if you require 4 weeks notice
Hours: Monday - Friday, 9am - 5pm
Annual leave: 24 days + Bank holidays
Development opportunities: To grow your skills and career
As a French speaking Customer Service Executive your duties and responsibilities would be to:
Liaise with customers and suppliers in France
Process customer orders
Respond to any queries on the telephone and on e-mail
Build relationships with customers
Update customers about deliveries
Handle occasional complaintsIdeal skills and experience for the position:
Bi lingual French and English is essential
Previous experience within a Customer service office environment
Experience of processing customers orders
Knowledge of Microsoft applications, especially ExcelNext steps:
If you're enthusiastic to utilise your French skills and you're passionate about Customer service, we would love to hear from you - apply today! Don't miss out on this fantastic opportunity to join a leading organisation.
Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a £100 voucher of your choice! (Terms apply)
Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Emma (Candidate Manager) or Nicola (Elite Consultant) on (phone number removed) within 24 hours to discuss the role in more detail.
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