Role Overview
We are looking for an Assistant Centre Manager to join us, working from our idyllic Nature Discovery Centres, with a work base at Abberton Reservoir, Layer-de-la-Haye, Colchester.
Responsibilities
As an Assistant Centre Manager, the position deputises the Site Manager in delivering the day-to-day operations, managing of staff and volunteers, engaging with visitors to ensure a positive visitor experience and the promotion of donations and membership for Essex Wildlife Trust. The Assistant Centre Manager is responsible for supervising Centre Assistants and Visitor Centre Volunteers.
Working as part of a visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors both in retail and food and beverage - ensuring excellent customer service is always at the forefront. The successful applicant will be using the till, preparing and serving hot and cold refreshments, clearing tables, restocking retail stock and engaging to customers.
Qualifications
We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role. Our profits from the Nature Discovery Centre’s are used to fund the conservation, educational and other work key of the Trust.
Working Hours & Salary
The position is a permanent role working 37.5 hours per week between Monday and Sunday on a rota basis to include weekend and bank holiday working. The starting salary is £25,243.05.
Application Deadline
Please complete an application form via our website by 9:00am on 16 April 2026. The interviews will be held on 23 April 2026.
Values
Our values are Impactful, Collaborative, United and Proactive.
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