We here at Siamo Recruitment are representing a leading design and manufacturer who hold market share and are actively growing year on year.
They’re on the hunt for a Sales Administrator who is a specialist at client relationships and customer satisfaction is at the heart of what they do.
This Sales Administrator role will provide you with the opportunity to build and nurture customer relations post sale. Ensuring the clients experience is second to none.
You will partner with supply chain, design and installation teams becoming a key point of contact for internal and external relationships.
Our client provides training, mentoring and a fluid career path for the individual looking to grow within a successful company.
What benefits do our clients offer?
Hybrid working pattern (3 days from home)
26 days annual leave + public bank holidays
Company bonus scheme
Salary sacrifice EV scheme
Company laptop and other facilities to work from home
Parking onsite
Bring your dog to work
Regular company events
Break and games room
This Sales Administrator role will hold the following responsibilities:
Process customer orders to the satisfaction of the customer and the company
Process and expedite special purchase orders, to ensure that the products arrive in time for delivery or installation. Liaise with Supply Chain regarding possible orders to prepare stock deliveries
Liaise with the warehouse to ensure customer collections are co-ordinated
Develop and control the quote pipe/bank system.
Pursue enquiries, leads and quotations to ensure understanding, clarity and aim to secure a sale.
Chasing quotations for the external and internal Design team and advise the Design team of progress of individual quotations
Provide written and verbal quotations in response to customer enquiries and convert these into orders.
Provide written quotation with supporting drawings and support the Internal Design Team.
Chase payment for outstanding orders and invoiced Design work, and manage a debt account
The ideal candidate for this Sales Administrator role will have:
Previous sales support experience would be advantageous however not essential
A natural passion for relationship building
Previous customer service experience is essential
Previous experience liaising with external and internal stakeholders
Attentive and previous quoting experience
Full UK Driving License due to rural location