Join to apply for the Senior ServiceNow Business Analyst role at Australian Investors Association.
Job ID: R0385237 | Full-time | Regular | Listed: 2025-05-06 | Location: Birmingham.
Position Overview
You will be joining Automation Platforms responsible for the strategy and development of the core, cross-technology ServiceNow Enterprise Platform used for IT Service Management, Risk Management, and Asset Management. You will elicit requirements, design, and implement solutions for tens of thousands of users globally, working with ServiceNow Engineers and Business Analysts across UK, US, and India.
What We Offer
* Hybrid Working Model
* Competitive Salary & Non-contributory Pension
* 30 Days Holiday + Bank Holidays + Option to Purchase Additional Days
* Life Assurance & Private Healthcare
* Flexible Benefits (Retail Discounts, Bike4Work, Gym)
* CSR Programs + 2 Days Volunteering Leave
Key Responsibilities
* Subject Matter Expert for ITSM, CMDB, ITOM, ITAM processes
* Stakeholder engagement and solution identification
* Demand analysis and backlog management
* Supporting Agile ceremonies
* Contributing to team performance and strategy
* Defect analysis and resolution collaboration
Skills and Experience
* Experience as a ServiceNow Business Analyst in dynamic environments
* Deep ServiceNow product knowledge in areas like ITSM, ITOM, ITAM; certifications preferred
* Proven ability to translate high-level requirements into technical stories
* Experience in Scaled Agile environments
* Strong analytical, problem-solving, and communication skills
Support and Culture
* Continuous learning environment
* Diversity and inclusion policies, reasonable accommodations for disabilities
Please note salary details may vary, especially for candidates requiring a Skilled Worker visa. We support visa processes for suitable candidates.
About Us
Deutsche Bank is a leading German bank with a strong European presence and global network. Recognized for gender equality and LGBTQ+ inclusion, we foster a responsible, collaborative, and innovative culture. We welcome applications from all backgrounds to promote a positive, inclusive workplace.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Temporary
* Job function: Research, Analyst, IT
* Industry: Operations Consulting
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