New Client Onboarding Executive
Shrewsbury, Shropshire
Permanent
Monday to Friday, 3 days 8.30am 4.30 & 2 days 10am 6pm on a rota (1 Saturday per month on a rota 9am 4pm)
Starting Salary £27,500 per annum
We are seeking a compassionate and detail-oriented Client Onboarding Executive to join a fast-growing company. You will support our client with the onboarding and treatment management process. In this role you will be the first point of contact for new enquiries, helping clients navigate their treatment pathway with empathy and efficiency. This is a dynamic role requiring excellent communication skills, attention to detail and the ability to manage multiple priorities in a busy office environment.
You will work closely with clinical professionals and leadership to ensure a seamless experience for every client whilst contributing your ideas to improve the companys services.
Key Responsibilities
1. Respond to client enquiries and guide them through the onboarding process
2. Clearly explain the range of services available to ensure clients understand how they can be supported
3. Manage disc...