Customer care and growth executive

Customer Care and Growth Executive


Salary £28,500 plus bonuses

Full Time Monday to Friday 9.00am to 5.30pm

Location: Rooksbridge, North Somerset

We are a fast growing new media business and are delighted to be recruiting a new member to our team to assist in the growth and continued success.


Job Role: Customer Care and Growth Executive


Main Duties:

* Prospective customer demonstrations remote
* Existing customer demonstrations remote
* Sales order processing
* Managing leads - tracking and generation
* Customer service and support
* Diary management
* Marketing support
* Process and procedures upkeep and management
* Answer incoming calls and manage as appropriate
* Internal/External communication updates as required
* Occasional attendance of UK based tradeshow
* General office duties as required and are within the scope, spirit and purpose of the job


Knowledge and Skills

Essential:

1. Previous customer facing or sales experience (including retail and/or hospitality sectors)
2. Can use standard office computer applications - Microsoft Office, Excel, Word, Outlook & PowerPoint
3. Be able to complete some routine and non-routine tasks in an office environment
4. Be able to plan and organise both familiar and new tasks