Apply before 11:55 pm on Friday 30th May 2025 Location Ipswich, Stratford About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Do you enjoy working with complex information and have the ability to work accurately whilst balancing multiple demands? Can you work with overseas partners and internal stakeholders to achieve a shared goal? If so, then this role within the International Mutual Assistance Team (IMAT) could be just the one for you! IMAT co-ordinates formal mutual assistance requests between HMRC and other worldwide law enforcement agencies for evidential and intelligence purposes. Job description You will have responsibility for managing a demanding caseload of varying requests from overseas authorities submitted to HMRC under Internal Mutual Assistance. You will work these requests from receipt to response to the Overseas Authorities to support with criminal cases. You will direct and guide both HMRC officers and overseas authorities to effectively manage Mutual Assistance requests. You will work closely with various Stakeholders, such as Solicitors, Policy and the Foreign Liaison Network, to provide accurate and timely responses. You will be balancing the requirements of multiple investigations. Occasional travel within the UK will be required including stays away from your home office to obtain witness statements and/or attend court hearings. Person specification Experience of making sound, well-reasoned decisions at pace, responding to real-time events, considering relevant legislation, the impacts on the team, HMRC and Civil Service reputation. Excellent interpersonal skills and professional outlook to represent HMRC; meeting with subjects to obtain witness statements, engaging and leading meetings with external stakeholders on behalf of the team. A high degree of tact and diplomacy is also required to represent HMRC to a variety of law enforcement agencies, foreign embassy officials, legal representatives, witnesses, and suspects both in the UK and abroad. Excellent written and oral communication skills are vital, including the ability to communicate with foreign agencies and stakeholders, prepare witness statements, make accurate entries in case management systems, and produce clear, concise, and logical case reports for transmission to requesting foreign authorities. Demonstrate high levels of commitment and flexibility to deliver in an ambiguous environment. Essential Criteria: Candidates must have: Demonstrable experience of making sound decisions and critical thinking. Demonstrable experience of managing multiple stakeholders and maintaining mutually beneficial relationships. Excellent interpersonal and workload organisation skills. Excellent written and verbal communication skills. Good IT skills with the ability to navigate various systems to accurately deduce intelligence as required. These skills are required due to the complex casework involved and as you will be interviewing witnesses and representing HMRC in the international community. Desirable Criteria: Experience of dealing face to face with members of the public and/or trade. Experience of International Mutual assistance operations within the criminal justice environment. Knowledge of international criminal investigations and proceedings, in support of all HMRC functions for evidential and intelligence purposes, to promote our relationships and strategies worldwide. Experience of obtaining Witness Statements in accordance with relevant legislation and policy and/or submitting applications under RIPA 2000. Working knowledge of incoming and outgoing Mutual Assistance requests. Candidates need to have already undertaken or be willing to undertake and successfully pass the Intel Foundation Course, as is standard across Intelligence Services and to support the skills required for the role. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Delivering at Pace For further information please click on the apply button Thank you ADZN1_UKTJ