Job Description
As part of the Gateway team, the Gateway Coordinator will play a key role in delivering efficient and effective customer service. This position requires adherence to industry best practices, ISO standards, standard operating procedures, regulatory compliance, and health & safety guidelines.
Key Responsibilities:
* Coordinate vehicle collections and deliveries from airlines within agreed timelines
* Manage the flow of consignments, ensuring accuracy, safety, and security
* Prepare and submit customs reports as required
* Maintain accurate data capture and update the in-house operating system
* Raise records in ETSF and manage discharge of T1’s from overnight DDX deliveries
* Resolve queries from customers and suppliers promptly
* Ensure compliance with SOPs and KPIs
* Collaborate closely with internal teams and external customers
* Support internal and external rate reviews and cost control
* Maintain professional relationships with suppliers and customers
* Update invoicing, job costing, CIA, netting, and milestones within required timeframes
* Adopt best practice models across all activities
* Other duties as directed by supervisors or management
Must have some freight or Transport would be advantage be PC literate
Working Monday to Friday pm