Overview
Join to apply for the Night QSHE CoOrdinator role at Mitie Cleaning & Hygiene Services
The QSHE team are an integral part of Mitie at Heathrow, proudly supporting the Mitie Team in their objective to ensure new and existing colleagues are appropriately trained to fulfil their role and developed to their full potential.
As a role model, you must be inclusive, positive, and engaging, advocating the principles of ‘You are Mitie' in everything you do going the extra mile for your team. Working in collaboration with the wider Mitie team, the role requires individuals to work autonomously with passion to deliver the exceptional every day, being fully committed across all the Mitie contracts at Heathrow.
Responsibilities
* Primarily responsible for assisting the Night High-level Cleaning Manager Head of QSHE to ensure that Mitie operations are carried out in a safe and efficient manner.
* Provide expert QHSE and Compliance support across the Heathrow contract.
* Maintain the integrated management system; ensuring a robust and efficient system is maintained, which complies with the requirements of the business and third-party quality, health, safety and environmental accreditations.
* Maintain up to date knowledge of legislation and codes of practice applicable to the company's business.
* Provide advice and guidance to operational managers and employees on QHSE systems and the Integrated Management System.
* Maintain QHSE Sharepoints so they reflect the Mitie Way for QHSE and relevant documentation is current.
* Maintain the business registers, including Equipment, Ladders, COSHH and RAMS and collate feedback from operational sites and management teams.
* Carry out assessments that are outside the competence of operational managers e.g. Significant Risk, COSHH, DSE and other assessments.
* Provide and deliver relevant Health and Safety training to the Mitie team as required.
* Support and assist in insurance claims management by monitoring key trends, provide management information and identify risk management opportunities.
* Support and assist the wider Mitie team investigating accident, incident, near miss and hazard spot reports.
* Produce and communicate learning lessons from significant incidents and Insurance claims.
* Attend performance appraisals and work to agreed personal improvement and development plans.
* Attend relevant training courses as part of personal development needs and meeting changing business needs.
What We Are Looking For
* Experience of managing a high-level Soft Services support team, including absence management and development of staff.
* Good organisational and time management skills with the ability to be flexible.
* Proven experience of analytical skills and bringing management information to life.
* Excellent IT skills with experience in Microsoft suite of programmes (Excel, PowerPoint & PowerBI) and Analytical skills.
* Working knowledge of Facilities Management sector.
* Able to work unsupervised and on own initiative, and to work as part of a team.
* Diplomatic and personable with ability to communicate at all levels.
* Ability to deliver to tight deadlines.
* Experience of claims management or the insurance industry would be preferred.
* Full UK driving licence.
* Strong interpersonal skills and the ability to build good working relationships.
Benefits and Additional Information
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Salary Finance offers financial wellbeing assistance, including the ability to access a portion of earned pay before payday for a small fee. We also offer a range of lifestyle benefits via Choices, including extra holiday options, insurance, dental care, and technology purchases.
Other benefits include high street discounts via MiDeals, cycle-to-work schemes, life cover up to four times salary, enhanced pension contributions, save-as-you-earn schemes, and a Mitie Matching Share Plan. We also award Mitie Stars with cash prizes and a yearly top prize chance of £10,000. Training and development opportunities are available through a wide range of resources.
We are committed to inclusive recruitment. If you have a disability or long-term condition and need reasonable adjustments during recruitment, please email Shradha Singh at shradha.singh@mitie.com.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across various sectors.
Join our Mitie Team. Together our diversity makes us stronger.
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