A fast-growing cybersecurity company in Richmond is seeking a Product Support Specialist experienced in the Microsoft ecosystem. In this hands-on role, youll troubleshoot issues and provide 1st and 2nd line support for Microsoft 365 and conditional access. The ideal candidate will have solid troubleshooting skills, excellent communication abilities, and familiarity with ticketing tools like Intercom and Jira. Join a collaborative team dedicated to improving customer outcomes with a proactive, solutions-focused mindset.
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