Due to our continued success, we require an additional Administrator to join our Investment team. The role will be based at our Head Office in Godalming working within the Wealth Management side of the business. Therefore, you must have proven experience within the wealth management sector including a good understanding of the different products relating to pensions, investments, life assurance and mortgages. Plus, a minimum of CF1 or equivalent and 2 years’ experience dealing directly with clients in the financial services sector.
In return we can offer Mon to Fri working hours with a flexi time scheme, generous salary, comprehensive benefits package and the chance to further your career.
Tasks and responsibilities:
• Have a good understanding of the sales process and client review process. Ensuring portfolio reviews are up to date and accurate.
• Carrying out admin tasks in support of the sales process and client review process.
• Provide consultants with all requirements for client meetings.
• Processing of new business applications and fund switches including checks to confirm the documentation is correct.
• Sending out LOAs and obtaining information from providers in preparation for a report of recommendation.
• Communicating effectively with clients by letter, e-mail and telephone • Shows initiative and judgement when administering work.
• Is organised and prioritises work well.
• Ability to use back-office systems such as Intelliflo and to maintain clear and accurate client records.
• Maintaining client files and record keeping to a good quality.
• Understanding how investment platforms work and how to read fund valuations in client portfolios.
• Opening and distributing incoming post and franking and sending outgoing post.
• Understanding the compliance issues, guidance, manual, logs and processes.
• Completing quarterly on-line training in anti-money laundering, data protection, fraud awareness, treating customers fairly and other relevant compliance issues. Attending internal and external training events as appropriate.
• Complying with the conduct rules within the Certification Regime.
• Understanding the regulator requirements relating to independent financial advisers.
• To undertake other duties as reasonably required and directed.
• Supporting paraplanners to prepare simple suitability reports, if required.
To be successful as one of our Investment Administrators, you should have the following skills and experience:-
A good understanding of the financial services sales process and client review process.
Any experience of providing paraplanners with suitability reports is useful but again not essential.
Previous experience of Intelliflo back-office system and Quilter Investment Platform is preferred.
A minimum of CF1 or equivalent and 2 years’ experience dealing directly with clients in the financial services sector.
An excellent telephone manner and customer service skills.
The ability to work in a structured and planned manner especially when under pressure to meet deadlines.
PC literate with a sound understanding of Microsoft Word and familiarity with Microsoft Excel.
In return we can offer a highly competitive financial package including salary reflecting experience and ability, pension scheme on a non-contributory basis and medical insurance. Personal development - help developing your role, exam support including guidance, study leave and the cost of study texts and booking the exam met by employer.
Please submit your CV asap for immediate consideration