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Client:
Virgin Media O2
Location:
Job Category:
Retail
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EU work permit required:
Yes
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Job Reference:
2ee15693307f
Job Views:
13
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
The secret to our success? It’s our Retail Advisors. Join one of our O2 stores and you’ll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience – and supporting each other to learn new skills and develop your career.
Whether this is your first Retail Advisor role or you’re looking to take the next step in your career, if you’re self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
You’ll be working 38 hours per week, and we’ll need you to be fully flexible on shift patterns so that our store managers can ensure our customers receive the support they need.
You’ll start in the role by attending our fantastic induction programme, where we’ll introduce you to our LEAP framework – the training that helps our customers share their positive store experiences.
Who we are:
The UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK’s biggest companies. We are a diverse, high-performing team packed with talent. Together, we offer the UK more choice and better value, driven by our customer-championing values and ambitions. We are Virgin Media O2, and we can’t wait to see what you can do.
Virgin Media O2 is an equal opportunities employer committed to removing bias and barriers. We build equity and inclusion into everything we do, supporting you to be your authentic self throughout your application journey.
Must-haves:
* Ability to build relationships with customers by name
* A friendly, approachable personality with strong communication and listening skills
* A team player who meets targets and keeps the store looking great
Additional qualities:
* Experience in Retail/Customer Service
* Understanding of VMO2’s products and services
* Willingness to work additional hours
* Ability to adapt to changing business needs
What’s in it for you:
* £11.81 per hour
* Opportunity to earn over twelve pounds per hour through our accreditation programme
* 23 days holiday plus an additional day for your birthday
* Comprehensive induction programme
* Learning and Development support
* Flexible benefits tailored to you
* O2 Refresh Staff Deals for mobile, tablet, and smartwatch
* Discounted Virgin Media bundles
* Friends & Family deals across O2 and Virgin Media
* Option to buy or sell up to 5 days holiday
* Exclusive discounts via My Extras on fashion, gym, travel, and more
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