European Customer Service Representative Location: Wrexham | Permanent | Full‑time Are you a customer‑focused professional who enjoys working in a fast‑paced, international environment? Do you take pride in accuracy, collaboration, and delivering a high‑quality service? If so, this could be the role for you. We're working with a global leader in advanced materials and chemical solutions, who are looking to recruit a European Customer Service Representative to join their Composite Materials team in Wrexham. The Role This is a key, customer‑facing position where you'll take ownership of a defined European customer portfolio, acting as the main point of contact across order management, supply chain coordination, and customer performance. You'll play a vital role in ensuring smooth operations, timely delivery, and excellent customer experience. Key Responsibilities Manage customer orders end‑to‑end, from order entry through to invoicing Act as the main liaison between customers and internal teams including Planning, Logistics, Quality, and Commercial Maintain accurate customer and pricing data in line with contracts and agreements Manage customer portals, including order uploads, KPIs, and documentation Support complaint handling, rebates, and deductions with relevant stakeholders Ensure export compliance and accurate completion of shipping documentation Monitor cust...