Oran Mor, The Top of Byres Road, Glasgow, Lanarkshire, G12 8QX
About Us:
Scotsman Group is a leading hospitality and leisure operator in Scotland, offering a diverse portfolio of bars, restaurants, nightclubs, and hotels. We pride ourselves on delivering exceptional customer experiences, whether it’s a casual dining experience, a night out, or a corporate event. Our venues are renowned for their unique settings, and we are passionate about making every event extraordinary.
The Role:
As Banqueting Manager, your role will include:
1. ·Carrying out all daily operations of the Conference and Banqueting areas.
2. ·Ensure there is open communications at all times between the operational team and sales team.
3. ·Ensure that all guests are given prompt, attentive service at all times.
4. ·Ensure that all front of house areas are well presented, and ensure that all maintenance work carried out by the in-house team is up-to-date
5. ·Conduct relevant stock takes and equipment inventory as required ? Liaise with guests and deal with any complaints as necessary
6. ·Encourage teamwork, cooperation, productivity and a positive attitude within the working environment
7. ·Complete all necessary daily reports and departmental banking
8. ·Produce department rotas and ensure that daily staffing levels are in line with business levels and in accordance with budgeted ratios
9. ·Ensure all procedures in regard to costs, wastage, breakages, security, stock control are carried out in accordance with company procedures.
10. ·Ensure all required standards and procedures of the company are met.
The Person:
The ideal candidate will have:
11. Hold the appropriate food safety certificate
12. Personal licence holder.
13. Experience of Master of Ceremonies role
14. Experience in a similar role.
15. Great leadership skills and enjoy working as part of a team in a social environment.
16. The ability to communicate at all levels
17. A strong commercial awareness
18. Availability to work shifts, including evenings and weekends as per business needs.
What We Offer:
19. TRONC electronic tips – Our staff keep 100% of tips earned in venues.
20. Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
21. 30% off of food and cinema tickets in all of our venues across Scotland.
22. Hotel and Apartment discounts.
23. Access to Scotsman Perks Benefits Portal.
24. Staff meals on duty.
25. Flexible working opportunities.
26. Career development through our Scotsman Steps training programme.
27. Head Office Development Days.
28. Refer a Friend Scheme.
The Process:
If you think this is the role for you then apply now and one of our friendly team will be in touch.