This range is provided by La Fosse. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Role: M365 Technical Lead
Location: Woking 3 days a week, remote 2 days a week
Salary: Up to £70,000 + Bonus + Benefits
The position:
This role is accountable for not only the End User Computing (EUC) elements but also for ensuring that the training of the 2000+ office workers and defining and educating all users on how to get the most from the technology which is deployed. It is a highly visible and influential role within the business.
The EUC, Collaboration & Personal Productivity Technology Lead will be responsible for the identification, design, and delivery of new end-user computing and personal productivity technology requirements along with reviewing and aligning changes to existing platforms and services. The individual will also be required to drive the deployment of new solutions either directly or through engagement with and oversight of multiple third-party partners and vendors.
This role will work with the rest of the Tech function to ensure services are stable and maintained and will report service levels monthly. Within Personal Productivity, this person will proactively drive improvements in the service performance.
In this role communication is key and you will be expected to engage with senior stakeholders (Exec and Exec -1) as well as internal customers at all levels of the organisation with the ability to cater the style and technical content on an individual basis.
Responsibilities:
* Full ownership of the EUC agenda from choosing hardware, deploying software and updates and ensuring that the 3rd party which supports our EUC is equipped to do so.
* Manage budget/spend of approx. €1-2M.
* Define the yearly project to update ways of working for all workers and set up training/communication to ensure that they can best use these tools. This will involve being a leader on a cross-functional culture project to define how we use collaboration tools in 2025 and beyond.
* Be accountable for the service to our Executive team given their slightly different needs due to travel. Ensure you build relationships with them and their Exec Admin teams.
* Ensure that the licensing for EUC is up to date and managed to the budget.
* Managing the audit and controls related to EUC proactively to result in zero deficiencies.
* Working within a pan-European environment, you will build and maintain close relationships with key business stakeholders at every level, Group and Factory IT Teams and selected 3rd party providers to anticipate needs and identify gaps and technologies that will enable the business to evolve with technology as a partner.
* Provide input and informed advice to Teams within Technology and key Business Partners ensuring you listen to feedback from our functions and work to identify solutions either using existing tools or recommending new ones.
* You will be expected to stay up to date on technology trends and proactively identify appropriate opportunities to improve IT capability provision and/or reduce cost with the use of technology. You will also need to keep your knowledge broad and be expected to utilise our wide range of technology partners to learn and explore solutions that fit both the strategy but also the culture of our business.
* You will support the transition of new and updated services from delivery into production.
* The journey of our tools, applications, platforms and solutions should never stop once they are delivered and you will be expected to provide review and change support for any major feature or experience changes planned for core systems or infrastructure.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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