Support our communities. See the difference you can make in our city.
At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.
At One Manchester we’re passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes and help communities to learn, manage their money, launch successful businesses and improve their employability.
The role
You'll provide a high-quality service to the Group’s leasehold, shared ownership, market rent, and rent to buy customers ensuring they are managed in accordance with the terms of their leases, legislation, regulation and best practice. You'll ensure residents receive a customer focussed, responsive and value for money service and to ensure that the business maximises income from effective property management.
Experience we are looking for:
· Managing sales, marketing, letting, and property management for shared ownership, market rent, rent-to-buy, and leasehold homes.
· Excellent communication skills.
· Up to date knowledge of tenancy, leasehold and relevant housing legislation.
· Knowledge of shared ownership staircasing and re-sale processes.
· Excellent customer service skills with experience of developing effective relationships with customers and colleagues.
· Good IT skills plus knowledge of CRM and management systems.
The role requires flexible working and will involve occasional evening and Saturday commitments.
Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.
If this sounds like you then apply today, we’d love to hear from you!
We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities.
Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.
In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.
One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role