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Retail Supervisor in Thirsk
40 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships, and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. As a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse, and stock shelves. It can be hot in the summer and cold in the winter. But if you take pride in your work and the team’s efforts, our customers will notice and love us all the more for it.
Day-to-day
* Supporting: Standing in for the Store Manager in their absence, motivating and engaging the team, coaching to grow sales, and achieve targets.
* Mucking in: Checking and unpacking deliveries, stocking shelves, cleaning the branch, and putting orders together.
* Delivering great service: Providing a great customer experience with a smile, no matter how busy it gets, and coaching the team to do the same.
* Asking questions and building relationships: Ensuring customers leave with everything they need for their jobs.
* Building a fun working environment: Maintaining product availability and branch standards while creating a welcoming atmosphere for staff.
What you'll bring
* Hard work and passion: No retail experience needed; focus on service, and we’ll teach the rest.
* A love of teamwork: Willing to get involved and get your hands dirty.
* A positive attitude: Ensuring customers have a great experience.
* Reliability: Be dependable, flexible, and friendly.
* Yourself: Bring your personality to work and let it shine.
What you'll get
You’ll have opportunities to express yourself and develop your career in retail, with support through training and our Toolstation Academy programs. Plus, enjoy some of the best benefits in retail:
* 22 days’ holidays + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across all Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 other retailers
* Family-friendly policies for maternity, paternity, adoption, and surrogacy
Toolstation. The story so far.
We’re one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. We serve trade professionals, home improvers, and self-builders, offering more than just tools. Our store expansion and diverse group provide opportunities for ambitious individuals to grow with us.
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