The Role
The Senior Therapist is integral to delivering The NICI’s signature spa experience. You will provide expert treatments, mentor junior therapists, and ensure that each guest enjoys a bespoke, high‑quality wellness experience.
Key Responsibilities
* Deliver a comprehensive range of spa treatments with precision and attention to detail.
* Mentor and support junior team members, fostering a culture of learning and excellence.
* Ensure treatment rooms, equipment, and spa facilities reflect the brand’s luxury standards.
* Advise guests on treatments, wellness programmes, and retail products.
* Assist with operational tasks, including scheduling, guest feedback monitoring, and service optimisation.
Candidate Profile
* NVQ Level 3 or equivalent in Beauty/Spa Therapy.
* Prior experience in a luxury spa or high‑end hospitality environment.
* Exceptional guest service, communication, and interpersonal skills.
* Team‑oriented, professional, and attentive to detail.
What's in it for you
* Excellent progression opportunities.
* Individual and bespoke career and progression pathways.
* Competitive salary across all roles.
* Unique on‑the‑job training and development with opportunity for internal promotions within any of our properties.
* Hotel stay and food and beverage discounts.
* Meals included whilst on duty.
Compensation: To be discussed
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