Responsibilities
* Accurately input data into the clinical computer system, including A&E notes, smear results & other patient records.
* Use Microsoft Office applications & in-house clinical systems efficiently.
* Type correspondence such as letters, reports & referral documents.
* Enter & manage out-of-hours service data.
* Maintain & support computer systems including troubleshooting issues, managing iOS, registrations, path links, & data backups.
* Respond to patient queries in person & via telephone in a professional manner.
* Handle GP enquiries, referrals & medico-legal reports.
* Liaise with hospitals (private & NHS) re. appointments & related queries.
* Input & manage reports relating to registrations, maternity, contraception & minor surgery, including associated claims.
* Maintain accurate patient registration details & ensure records are up-to-date.
* Manage & process patient data for individuals aged 75+.
* Support the achievement of practice targets, including cervical cytology, immunisations & contraception.
* Scan & upload relevant documents to patient records.
* Prepare & photocopy documentation for solicitors, employment reports, insurance purposes & similar requests.
* Order & maintain stock of health authority & hospital stationery.
* Manage incoming & outgoing postal services.
* Apply read coding to correspondence accurately.
* Administer & process smoking cessation services & associated claims.
* Attend training courses & meetings as required.
* Maintain strict clinical confidentiality at all times.
About us
We are a practice with 22,600 patients on three sites.
* SystmOne clinical system
* Rated Good by CQC
* High QOF achievers
* Friendly nursing and administrative support
* Development of special interests encouraged
* Training supported
* Attractive salary and terms and conditions
We are active members of our primary care network and we welcome collaborative working. Our vision is progressive, we are actively looking for new opportunities and we are a training practice. We grow our own staff and are developing advanced nurse practitioners and healthcare support workers. Bedfordshire is a great location and has a reputation for excellent schools, beautiful villages and countryside, close to Milton Keynes for shopping, and 35 minutes from London by train.
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