Are you a motivated and proactive leader who’s passionate about making a difference in helping to end homelessness and rebuild lives across Bournemouth, Christchurch and Poole?
We’re seeking someone with drive and vision to lead St Mungo’s BCP Rough Sleeping Service — a dedicated, high-performing team working to end rough sleeping across Bournemouth, Christchurch and Poole.
The service works proactively to support people who are sleeping rough on the street with key healthcare, benefits; and accommodation support and advice to meet their individual needs and to support individuals to move away from the streets for good.
In the role of Service Manager, you will implement strategic approaches to service delivery, maximising resources and achieving positive outcomes for rough sleepers in the borough, ensuring the team’s performance is aligned with contractual and organisational KPIs.
Other key responsibilities will include:
* Working closely with local St Mungo’s services to tackle the prevention of homelessness, as well as key partner agencies including commissioners and health agencies to deliver an effective joint approach to delivering outreach services in Bournemouth, Christchurch and Poole.
* Providing effective strategic leadership and management to BCPSOS within a fast and rapidly changing dynamic environment.
* Being responsible for data monitoring, analysis and report writing.
About you
We are looking for someone with the drive, passion and commitment to lead a committed, diverse and multi-skilled team to support rough sleepers off the streets. You should be able to demonstrate:
* Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
* A flexible, creative and collaborative approach to working in partnership with others.
* Willingness to regularly monitor data compliance and analysis.
* Excellent planning and organisational skills with the ability to rapidly develop the appropriate strategies to meet the needs of the rough sleeping community.
* Negotiation skills and the ability to build positive working relationships with relevant partners.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 6 November 2025
Interview and assessments on: w/c 17 November 2025