5 months ago Be among the first 25 applicants
This range is provided by CLC Group Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
CLC is one of the UK’s leading property maintenance and refurbishment groups with a turnover of c.£250m, around 1,000 employees and a national presence serving sectors such as social housing, defence, hotel and leisure, healthcare, education, and more.
CLC has grown significantly over the last few years and has ambitious growth plans to double in size in the next 4 years.
To support our continued growth, we are looking for a Resident Liaison Officer/Administrator to join our team.
Key Roles and Responsibilities
As the RLO/Administrator, your responsibilities will include:
* Being the first point of contact for residents, either face-to-face or over the telephone
* Liaising with residents to ensure they are satisfied with ongoing and completed works
* Traveling to different sites
* Organizing and conducting surveys, including liaising with kitchen suppliers/designers
* Progress reporting and KPI management
* Providing residents with refurbishment options
* General administrative duties
* Answering phone calls
* Managing diaries
* Office filing
* Collaborating closely with Contract and Site Management
* Ordering materials
* Invoicing
Person Specification
To excel in this role, you should possess the following qualifications, experience, and attributes:
* Previous experience in a similar role
* Great attention to detail
* Proficiency in MS Office packages, especially Excel
* Excellent communication skills
* Ability to prioritize workloads and communicate effectively to keep stakeholders updated
* Organized
* Reliable
* Team player
What we can offer
* 25 days of annual leave plus bank holidays
* Company car or car allowance (where applicable)
* Company sick pay
* Life insurance
* Guaranteed income protection
* Bonus scheme (eligible after 1 year of service)
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other, Information Technology, and Management
Industries
* Individual and Family Services
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