Overview
Gallagher, a global insurance brokerage, risk management, and consulting firm, serves communities worldwide by helping clients address risk, protect assets, and recover from losses. We provide a range of services, including retail and wholesale property and casualty brokerage, alternative risk transfer, employee benefit consulting, and actuarial services. Our company also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.
Role Description
This is a full-time, on-site role for a Team Manager based in Llantrisant. The Team Manager will oversee daily operations, manage a team, and ensure that team members meet performance targets and provide excellent service. Responsibilities include monitoring performance, conducting regular reviews, and implementing training and development programs. The Team Manager will also coordinate with other departments to optimize processes and contribute to business goals.
Responsibilities
* Oversee daily operations and manage a team
* Monitor performance and conduct regular reviews
* Implement training and development programs
* Coordinate with other departments to optimize processes and contribute to business goals
Qualifications
* Leadership and Team Management skills
* Experience in Performance Monitoring and Review
* Strong Communication and Interpersonal skills
* Ability to implement Training and Development
* Experience in outbounding (not essential)
* Experience with a dialler (not essential)
Seniority level
* Mid-Senior level
Employment type
* Full-time
Industries
* Insurance
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