Sanderson Design Group have a fantastic opportunity for a part-time Showroom Executive, working two days a week at our fabulous Showroom in the Design Centre, Chelsea Harbour.
About Us.
Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion.
Responsibilities.
Showroom Excellence & Operations
* Maintain a polished, inspiring showroom that reflects the prestige of the SDG brands.
* Ensure every visitor connects with the DNA and story of each brand.
* Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction.
* Support both London showrooms, bringing consistency and flexibility across locations
Client Experience & Creative Service
* Deliver a standout welcome and hospitality that makes every client feel valued.
* Provide expert guidance, using collection books, brochures, and materials to match client needs.
* Create visual assets that help clients envision schemes and confidently confirm orders.
* Proactively source products and follow up with tailored proposals, costs, and lead times.
* Balance multiple demands under pressure while safeguarding an exceptional customer journey.
Sales & Client Growth
* Identify opportunities to upsell, cross-sell, and close sales across a wide client base.
* Strengthen long-term relationships with existing clients while actively growing new business.
* Keep CRM records accurate and insightful, supporting engagement and future sales.
* Promote SDG’s omnichannel platforms to expand reach and client access.
* Stay driven by results, targets, and commercial impact.
Collaboration, Strategy & Events
* Contribute ideas and insights in team meetings, highlighting trends, competitors, and opportunities.
* Support the planning and delivery of showroom events that showcase collections and inspire clients.
* Assist with daily scheduling and operations to keep the team running smoothly.
* Track and share KPIs to measure success and identify areas for growth.
Personal Effectiveness & Contribution
* Deliver objectives on time with accountability and initiative.
* Prioritise effectively under pressure, maintaining both efficiency and accuracy.
* Bring positivity, creativity, and solutions-focused energy to the team
Measures of Success.
* Customer satisfaction- Monthly showroom and sampling statistics.
* Effective and appropriate understanding and representation of ALL brands achieved.
* New customers and project lead generation, providing Return on Customer Visit.
* Detailed objectives achieved.
* Timely reporting as requested.
Skills & Experience.
* A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential.
* Excellent and communication skills, with sound administration.
* Strong verbal and written communication skills with confidence in dealing with clients at all levels.
* Highly self-motivated individual, good at negotiating.
* Demonstrable ability to present, influence and communicate effectively at all levels of the business.
* Self-driven, results orientated and a positive outlook.
* Strong analytical and numerical skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint.
* Organised, methodical and proactive.
Qualifications.
* Educated to GCSE A-C level as a minimum.
* Candidates with Interior Design training are preferred.
* Formal sales training would be a strong advantage but not essential.