About Us We are seeking a proactive and detail-oriented Admin Assistant to join our centralised admin team supporting Property and Compliance functions. This role is pivotal in providing high-quality administrative support to ensure smooth operations and strict adherence to compliance processes, including managing no access cases and related documentation. Key Responsibilities: Provide administrative support to the compliance team in relation to property management functions. Manage and monitor no access cases, ensuring timely follow-up and accurate record-keeping. Maintain and update compliance records and databases with precision. Coordinate communications between compliance teams, property managers, and tenants. Assist with scheduling inspections, audits, and compliance checks. Prepare reports and documentation to support compliance monitoring and audits. Handle incoming enquiries and escalate issues as appropriate. Support continuous improvement of admin processes within the compliance team. What We’re Looking For: Previous experience in an administrative role. Strong organisational skills with keen attention to detail. Excellent communication skills, both written and verbal. Ability to manage sensitive information with confidentiality and professionalism. Proficiency with Microsoft Office and database management. Ability to work independently and as part of a team in a fast-paced environment. Problem-solving mindset and proactive approach to workload management. For an informal discussion please contact Lehanne Shearer on Lehanne.Shearer@dudley.gov.uk Additional information 37 hours per week Starting salary - £25,583.00 Flexible Working Permanent So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/ If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/ N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications LI-DMBC2019 Attached documents Admin Level_3_Job Description.docx Admin Level_3_Person Specification.docx Employee Benefits List.pdf