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Legal support officer

Widnes
Halton Housing
Support officer
Posted: 20 October
Offer description

Fixed Term Contract – 6 months

Full Time – 37 hours per week

Here at Halton Housing, we are looking for an experienced Legal Support Officer to work across our vibrant organisation.

What You’ll Do:

* Manage legal action on all debt recovery cases including possession, money judgements and stay applications.

* Confirm appropriateness of legal action, arrange customer interviews, prepare, attend, and present legal cases in court

* Initiate legal proceedings for access in compliance cases, contact customers to arrange access, prepare, attend, and present legal cases in court.

* Lead on the implementation of policies and procedures relating to tenancy breaches, advising and taking the lead on legal action.

* To take responsibility for cases within a designated area to meet targets for successful legal outcome in the collection of debts

* To regularly review and develop working practices and to explore all opportunities to maximise rent collection, and customer compliance with tenancy conditions.

What You’ll Need:

* Previous experience showing knowledge and understanding of legal process especially within the civil courts.

* The ability to represent a clear cogent and well thought out argument and willingness to robustly defend the position.

* A good working knowledge and/or understanding of relevant legislation and regulation in debt recovery, resolution of ASB and Tenancy Management.

* Ability to analyse and monitor information/data, identify trends and recommendations.

* Ability to produce reports up to Senior Management level.

* Ability to use judgement to compare and evaluate options and take best course of action.

What You’ll Get:

* 27 day holiday entitlement, plus bank holidays

* Opportunity to buy or sell holidays

* Competitive salary

* Electric Vehicle Salary Sacrifice Scheme

* Flexible and Hybrid working

* Supported training and development opportunities

* Health and Wellbeing Cash Plan

* Competitive Pension Scheme

If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!

Closing date: 26th October

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