Location
The PP Group, Unit 6 Falcon Park, Claymore Tame Valley Industrial Estate, Tamworth, B77 5DQ
Company
The PP Group / Macron Sports Hub North Midlands
About The PP Group
Established in 1993, The PP Group has grown into one of the UK and Ireland’s most trusted suppliers of teamwear, workwear and branded merchandise, supporting sports clubs, schools, charities and businesses with tailored, high-quality products and service. As operators of Macron Sports Hub North Midlands, we work with clubs and organisations of all sizes, from grassroots teams to professional environments, delivering kit, club shops, merchandise and ongoing account support.
The Role
The Account Manager will be responsible for managing a portfolio of existing customers, ensuring they receive excellent service, accurate support and a smooth ordering experience. Alongside this, the role will focus on developing new business opportunities, particularly with mid-size sports clubs and education-sector organisations.
This is a varied role suited to someone who enjoys building relationships, solving problems and working closely with internal teams to deliver for customers.
Key Responsibilities
* Manage and develop relationships with a portfolio of existing customers.
* Support customers with ordering, product queries, sizing, availability, delivery updates and general account enquiries.
* Act as a key point of contact for clubs, schools and organisations, ensuring a professional and responsive service.
* Identify and convert new business opportunities, with a particular focus on mid-size sports clubs and the education sector.
* Build a pipeline of prospective customers through outreach, referrals, networking and follow-up activity.
* Prepare quotes, product recommendations and proposals for customers.
* Work closely with internal teams across supplier ordering, customer service, goods in/out and production to help ensure orders are delivered accurately and on time.
* Support customers with club shop setup, product ranges and seasonal kit requirements where required.
* Maintain accurate customer records, order information and sales activity.
* Represent The PP Group and Macron Sports Hub North Midlands in a professional and positive manner.
About You
You will be confident speaking with customers, well organised and comfortable managing multiple accounts and enquiries at once. You should be commercially aware, service-driven and able to spot opportunities to grow accounts and win new business.
Skills and Experience
* Previous experience in account management, sales, customer service or business development.
* Strong communication and relationship‑building skills.
* Confidence dealing with customers by phone, email and in person.
* Good organisational skills and attention to detail.
* A proactive approach to identifying and developing new business.
* Ability to work collaboratively with different internal departments.
* Interest in sport, teamwear, education or branded apparel would be advantageous.
* Experience working with clubs, schools or sports organisations would be beneficial but is not essential.
* Full UK driving licence.
What We Offer
* The opportunity to join an established and growing business in the UK teamwear sector.
* A varied role working with sports clubs, schools and organisations across multiple sectors.
* Supportive team environment with hands‑on involvement across the business.
* The chance to contribute directly to the continued growth of The PP Group and Macron Sports Hub North Midlands.
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