Our client, a well-established and growing organisation within the logistics and distribution sector, is seeking an experienced Senior Operations Manager to join their leadership team. This is a pivotal role for a hands‑on, commercially minded operations professional who thrives in a fast‑paced, regulated environment and is passionate about driving operational excellence.
* Hours: Full-time
* Contract Type: Permanent
* Industry: Logistics / Warehousing / Distribution
* Location: London Heathrow
Duties and Responsibilities of the Senior Operations Manager:
* Take overall responsibility for end-to-end operations, ensuring processes run efficiently, effectively, and in line with business objectives
* Act as the Voice of Operations, championing operational performance and best practice across the business
* Lead operational planning using a data‑driven and analytical approach
* Manage, lead, train, and mentor a cross‑functional management team covering operations, warehouse, logistics, and compliance
* Drive continuous improvement, operational excellence, and best practice across all operational areas
* Maintain oversight of warehouse health, procurement, KPIs, and service performance
* Ensure full compliance with regulatory, aviation security, transport, customs, and health & safety requirements
The Successful Candidate:
* Proven experience in a senior operations leadership role within logistics, warehousing, transport, or a regulated operational environment
* Confident communicator with the ability to influence at all levels
* Commercially focused, resilient, and solutions‑driven
* Strong IT skills, with experience using operational and planning systems
Benefits of the Senior Operations Manager Role:
* Senior leadership role with autonomy and influence
* Opportunity to shape operational strategy and drive meaningful change
* Long‑term career progression within a growing organisation
If this Senior Operations Manager role sounds of interest, please apply online now for a confidential discussion about this opportunity.
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