Purpose of the Branch Manager: We need an experienced leader to inspire and manage the operational and internal sales function of our successful Fareham branch. Our operation needs someone whom can implement our company processes, motivate team members to deliver market leading service and develop sustainable profitable sales.
Location: Unit 25 Fareham Industrial Park, Standard Way, Fareham, PO16 8XJ
Reporting to: Commercial Director
Salary: Based on experience
Benefits: Bonus scheme, 33 days holiday (including bank holidays), with additional days for long service. Company pension, cycle to work scheme, on-site parking, employee discounts scheme - additional discounts across 100's of retailers.
Responsibilities of the Branch Manager:
* Face-to-face service at the trade counter.
* Maintain and improve our high standards of Customer Service.
* Liaising with sales channels.
* Providing customers with detailed knowledge of products & support services.
* Manage, motivate, train and develop the team as required.
* Actively promote good team working.
* Processing Sales and Purchase Orders; maintaining Branch records.
* Ensure compliance to company policies and procedures in all aspects of Branch operation.
* Maintain complete familiarity with the company ERP system to ensure accurate and efficient workflow.
* Working closely with the Finance Team, ensure efficient collection of payments, issuing of credits and administration of warranty claims.
* Stock Management.
* Efficient planning and execution of delivery schedule.
* Ensure complicity with Health and Safety regulations.
* Supporting customers with any query that might arise.
* Have excellent organisational and time management skills.
* Are a great communicator, both verbal and written.
* Have experience in running a busy branch, preferably within associated trades.
...we would like to hear from you.
To find out more information on the role then please see the following:
To help bring the role to life, please read the below "A day in the life (blog)" from our existing team which provides a real life view of the role as well as what our managers expect from the position and applicants.
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