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Associate Representative - Inside Sales, Warrington
Client:
Wesco
Location:
Warrington, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
0725f29c67ef
Job Views:
6
Posted:
19.08.2025
Expiry Date:
03.10.2025
Job Description:
As an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the company's products and/or services by obtaining and up-selling orders, creating customer satisfaction, and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.
Responsibilities:
* Obtain orders through email and telephone calls, verify and enter items, transfer orders to fulfillment, explain stock-outs and expected delivery dates.
* Increase orders by suggesting related items, explaining features, and checking customer’s buying history.
* With guidance, own, qualify, and develop opportunities passed from marketing, outside sales, and national accounts.
* Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reasons for loss of order.
* Review open customer order reports and act on open items, including those at risk of not meeting delivery promises.
* Maintain distribution system backorder report, associated customer expediting report, notices, and customer notifications.
* Report industry trends, competitive pricing, and customer feedback to management.
Qualifications:
* High School Degree or Equivalent required; Bachelor’s degree preferred.
* Preferred knowledge and experience in sales and sales administration; still acquiring higher-level knowledge and skills, but a productive professional contributor (0-2 years).
* Familiar with Microsoft Office, with basic computer skills.
* Ability to perform multiple tasks simultaneously.
* Ability to work in a team environment.
* Strong verbal and written communication skills.
* Ability to prospect and market concepts to existing and potential new accounts.
* Ability to solve routine or standard problems independently.
* Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
* Ability to work independently with supervision.
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