Overview
Salary: £32,755 to £37,965 per annum
Location: Warrington - Ruislip Court
Hours: 36 hours per week
Contract Type: Secondment/Fixed term contract until 31st March 2026
We\'re looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the North region.
You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
Working collaboratively with other teams, external agencies and residents, you\'ll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We\'ll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You\'ll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
Responsibilities
* Carry out neighbourhood management of properties in the North region.
* Assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
* Work collaboratively with other teams, external agencies and residents to ensure that Clarion Neighbourhoods are clean and safe; identify improvements and investigate breaches of tenancy.
* Develop and deliver neighbourhood plans and local offers; work with local resident groups to develop local community facilities, activities and events.
* Take ownership to ensure estates are clean, tidy and free from health and safety risks by reporting fly tipping and monitoring grounds maintenance.
* Regularly travel across local regions to meet residents as required by the business.
Qualifications / Requirements
* Hybrid role with a base location at our office in Warrington; candidates will be expected to work from home and the office as well as travel across the local region.
* Applicants must have the ability to travel across regions as required.
* This post is subject to Basic Criminal Record Check Clearance.
* At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
* You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Other information
Closing Date: Thursday 23rd October 2025 at midnight
This is a hybrid role with a base location at our office in Warrington. Candidates will be expected to work from home and the office as well as travel across the local region.
We\'re looking for a confident, customer focused Neighbourhood Response Officer
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