About Us:
IES Utilities Group Ltd. is a prominent provider of gas, electric, telecoms, and water services, headquartered in Levenshulme, Manchester. We are dedicated to delivering exceptional service and maintaining a high standard of operational excellence. We are looking for a dedicated Hire Controller to join our dynamic team.
Job Summary:
The Hire Controller will be responsible for managing the hire desk operations, ensuring efficient and effective service delivery to our clients. This role involves coordinating the hire of plant machinery, tools, and equipment, maintaining accurate records, and providing excellent customer service.
Key Responsibilities:
Handle customer inquiries and bookings for the hire of plant machinery, tools, and equipment.
Coordinate the delivery and collection of hired equipment.
Maintain accurate and up-to-date records of all hire transactions.
Prepare hire agreements and ensure all necessary documentation is completed.
Liaise with customers to understand their requirements and provide appropriate equipment recommendations.
Manage the hire schedule to maximise equipment utilisation and availability.
Ensure all hired equipment is checked, serviced, and maintained to a high standard.
Resolve any issues or disputes related to hire agreements promptly and professionally.
Work closely with the maintenance team to ensure the timely repair and servicing of equipment.
Provide administrative support to the hire desk as needed.
Qualifications and Experience:
Proven experience in a similar role, preferably within the plant hire or construction industry.
Strong organisational and administrative skills.
Excellent customer service and communication skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Proficiency in using computer systems and software for hire management.
Attention to detail and accuracy in record-keeping.
Knowledge of plant machinery and equipment is advantageous.
Benefits:
Competitive salary based on experience.
Company pension scheme.
Opportunities for professional development and career progression.
Friendly and supportive working environment.
Employee benefits package.
How to Apply:
Interested candidates are invited to submit their CV and a cover letter outlining their relevant experience and qualifications to our careers page. 0
IES Utilities Group Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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