Junior IT Project Manager - hybrid - 2/3 days per week in the office (Chippenham/Bristol)
An exciting opportunity has arisen for a Junior IT Project Manager or Project Co-ordinator/PMO looking for their next opportunity to join one of the Sunday Times' 100 Fastest Growing Businesses. The role requires you to be in the office 2/3 days per week - one of which must be in Chippenham.
Role Summary
The main responsibilities will be to support internal teams and take ownership of project administration as well as owning and managing some projects. You will play a critical role in bridging the gap between our development and operational teams, fostering collaboration and ensuring efficient software delivery. This is a fantastic opportunity for someone with a keen interest in developing their existing IT skills implementing industry leading technology.
Responsibilities
* Supporting and managing technical projects within the business, delivering on time with consideration of budget and change management.
* Supporting with building, testing and delivery of projects including implementation, issue diagnosis and fixes and upgrades. Researching and evaluating new technologies and solutions to improve IT systems and operations.
* Developing skills to a point of owning projects involving IT Infrastructure and AI technology utilising Agile and Waterfall methodologies.
* Supporting IT helpdesk technician, escalating queries relating to projects and working alongside Head of Technical Operations to resolve issues.
* Responsible for managing, maintaining, and troubleshooting our expanding IT Infrastructure.
* Helping to drive efficiency within the tech stack where possible – delivering suggestions and helping to roll out projects where applicable.
* Supporting the wider business by actively researching and implementing new technologies to improve overall efficiency.
* Helping develop and improve detailed process and procedure documentation to support IT operations proactively, making recommendations to improve processes.
* Preparing and maintaining technical documentation including system builds and configuration.
* Knowledge of E-commerce/ERP/WMS systems is advantageous.
* Building and using Power BI reporting and dashboards to drive data-led decisions within the business.
Skills:
* Minimum of 2-3 years’ experience in a technology/IT Project Coordination, PMO, Junior Project Management, or similar role, ideally within e-commerce or retail industry.
* Strong knowledge of supply chain and/or retail operations is preferred.
* Excellent problem-solving and analytical skills, a can-do mentality, strategic mindset, good interpersonal skills, and the ability to communicate effectively at all levels.
* Ability to translate business requirements into technical specifications and liaise with developers.
* Strong MS Office skills, especially PowerPoint, Excel, and Word.
* Drive a culture of excellence, accountability, and innovation.
* Ability to work independently and collaboratively to meet deadlines.
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