JOB DESCRIPTION Job Role: Contract Manager Reports to: Operations Manager Hours: 45 Location: Hull and Grimsby Salary: 28k Job Purpose To ensure a strong, effective and profitable delivery of the full range of recruitment services provided by the Company to an assigned contract(s) in line with the agreed SLA / KPI's. Working as a strategic partner to our client ensuring we add value and positively contribute to productivity/production, quality, H&S and people objectives. Consistently promote and strive to deliver the Company and wider Group mission, vision, values and strategy. Accountabilities & Responsibilities Leadership and Management - Effectively manage a team, putting in place appropriate targets and objectives to ensure service delivery is in line with the agreed SLA / KPI's. Be approachable, receptive and supportive. Motivate and inspire! Workforce Planning - Continuous review of the needs and priorities of our client to ensure there is adequate resource and appropriate skills within the internal team to achieve Utilise best practice recruitment processes in order to ensure that the right calibre of individual is recruited Team Development - Ensure that all new starters are onboarded in line with Company Provision of consistent and regular performance coaching and review. PDR's to be completed with all direct reports no less than every 6 months. Prioritise the provision of training solutions fo...