Regional Warranty Administrator
Circa £28-30k (negotiable depending on experience)
Chelmsford/Colchester/Bishops Stortford
Permanent/Full Time
Our client has a fantastic opportunity for an experienced Warranty Administrator to join their team, covering 3 areas (Chelmsford/Colchester and Bishops Stortford). You will need to have previous experience as a Warranty Administrator who is used to processes and procedures. If you would like to find out more - Apply with us now!
Duties & Responsibilities:
* Accessing, processing, submitting and monitoring all warranty claims, including negotiating with manufacturers directly on borderline claims.
* Ensuring the company’s databases are correct and up to date.
* Contacting customers to ensure that any manufactures recalls are carried out promptly.
* Maintaining full photographic records, as required.
* Processing and submitting service and extended coverage claims.
* Building strong relationships within all teams across sites.
* Dealing with queries and complaints in a prompt and courteous manner.
* Ensuring all sites/departments are updated daily with current processing requirements and criteria.
Your Background & Skill:
1. Strong administration skills.
2. Ability to multi-task and prioritise.
3. Full ...