Job post summary
Location: Royal South Hants Hospital, Southampton, SO14 0YG.
Hours: Monday to Friday
Shift 1: 08:00 – 16:00
Shift 2: 11:00 – 19:00
Pay Rate:
£14.57 per hour (£13.00 basic + £1.57 holiday pay)
About the Role
Comity Recruitment is recruiting two Parking Enforcement & Technical Support Officers to work at Royal South Hants Hospital.
This is not a standard parking manual enforcement role and will involve technical system support, customer service, and first-line maintenance duties across multiple on-site car parks, including barriered locations.
Key Responsibilities
* Manual parking enforcement across six/seven on-site car parks
* Completion of daily, weekly, and monthly operational tasks
* Attendance at fortnightly Parking Office meetings via Microsoft Teams
* Issuing parking tickets and processing lost ticket transactions
* Sending tickets to Parking on Foot (POF) machines
* Adjusting parking space counts via the Data Central System
* Dealing with staff, patients, and visitors at the Parking Office window, and via email and telephone
* First Line Maintenance Duties
* Monitoring system events (e.g. barrier raised / sneak-through alerts)
* Restarting POF machines remotely via the Data Central System
* Clearing ticket jams and responding to faults on POF machines and car park columns
* Loading receipt tickets into POF machines
* Responding to intercom calls from POF machines and car parks
* Raising barriers or setting Auto-Open during system or car park faults
Skills & Experience
* Strong customer service and communication skills
* Good problem-solving ability with a basic technical aptitude
* Experience in parking operations or similar technical environments preferred but not essential
* Ability to work independently and as part of a team
* Previous parking enforcement experience is an advantage
A valid DBS check/certificate is required
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