Title
BaxterStorey – Cafe Manager
Location
Glasgow City Centre
Salary
£32,000-£35,000 annually
Benefits
* 28 days holiday including bank holidays
* Birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts on Perkbox app – high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? If so, this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, so we are looking for a Cafe Manager who motivates their team to exceed expectations at every turn.
We believe that it is our people that set us apart, so as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training to ensure you have the skills and knowledge to thrive in your role, and we guarantee a good work‑life balance because we believe people excel when they are given the space to take care of themselves.
Responsibilities
* Ensure that customers are given an efficient and enjoyable experience and that their service and value expectations are consistently exceeded.
* Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
* Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry that may enhance the current offer.
* Actively encourage colleagues to further develop themselves and seek out new trends.
Qualifications
* Experience as a manager within a hospitality environment, ideally retail.
* Experience creating a thriving and successful working environment.
* Excellent supervisory and communication skills.
* Good delegation and influencing skills.
* Ability to demonstrate team development skills.
* Passion for food and customer service.
Additional Information
For almost 20 years, for every client, in every location (office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
BaxterStorey Values
* ALWAYS VISIONARY – We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
* Wholeheartedly Positive – We are upbeat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
* CREATIVELY COLLABORATIVE – We embrace our differences to push creativity and work together to be better.
* FOREVER CONSCIOUS – We work together as a team to lead by example, protecting the planet and supporting local communities.
Inclusive Employer
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
Referrals increase your chances of interviewing at BaxterStorey by 2x.
Join us and bring your unique perspective to our team.
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