Aftersales Manager Newry Salary depending on experience An excellent opportunity for a hands-on Aftermarket / Technical Support Specialist to join a growing company in the crushing and screening industry. You'll be the key link between the customer and the service team, ensuring issues are resolved quickly and efficiently - either over the phone or through the field team. Top 3 Things to Know About this Job: Work with industry-leading crushing & screening equipment High level of autonomy and responsibility Fast-growing company with strong long-term opportunities The Role: First point of contact for technical support Diagnose issues over the phone; troubleshoot and resolve remotely where possible Delegate field service work to engineers when needed Manage and coordinate the service & commissioning schedule Oversee warranty registrations and claims Organise dealer training programmes Support with aftermarket parts sales Liaise with customers, engineers, and suppliers to keep operations running smoothly The Person: Strong background in crushing & screening equipment Comfortable on the phone, with good communication and computer skills Ability to stay calm and problem-solve under pressure Practical and organised with a proactive, get-it-done attitude Mechanical or technical background preferred Previous experience in service coordination or technical support a strong advantage Next Steps For further information, and to apply for this role, please contact [Insert Name]. Visit our website for more opportunities. Expert, confidential recruitment advice available. Salary is negotiable and will depend on your experience and expertise. Skills: Aftersales Manager Technical Support Manager Aftersales