We are recruiting an Administrator to support a team for an extremely busy company based in Dudley. The Administrator will provide day-to-day office and operational support across multiple departments. This includes handling general administration, customer interaction, and supporting both the sales & service teams and accounts function. The role also involves assisting with product handling tasks such as picking, packing, and despatching orders.
Key Responsibilities will be:
" Answer incoming telephone calls in a professional manner.
" Greet and assist visitors to the premises.
" Perform scanning, photocopying, and filing duties.
" Maintain and update spreadsheets and records.
" Use the company's database to input and retrieve information.
" Provide administrative assistance to the sales and service teams.
" Coordinate documentation and data entry as required.
" Assist with picking, packing, and despatching products.
" Book in deliveries and maintain accurate records.
" File and manage invoices.
" Process invoices in line with company procedures.
" Provide back-up support to the accounts department when required.
The ideal candidate will have the following skills:
" Strong communication skills, both written and verbal.
" Confident and professional telephone manner.
" Proficient IT skills, including spreadsheets and databases.
" Accurate record-keeping and attention to detail.
" Good numerical ability and comfortable working with figures.
" Legible handwriting and ability to produce clear documentation.
" Flexible, reliable, and willing to support multiple departments as needed.
" Organised and proactive with the ability to manage workload effectively.
" Team-oriented, with a willingness to assist colleagues across departments.
" Knowledge of logistics or order despatch processes