Business improvement officer

Job Purpose
* To work collaboratively with colleagues from across the organisation to support ourways of working and to help identify and implement improvements to our servicesensuring they are effective and efficient.
* To support with the delivery of a range of Business Improvement workstreams using tools and techniques such as performance management, data analysis, project management and a range of improvement techniques e.g. process mapping.
* To support and participate in activities that contribute to the overarching regulatory compliance of the organisation e.g. preparation for inspection, internal health-checks and service reviews.
* To support the Head of Business Improvement and the Senior Business Improvement Officer with the effective delivery of regular performance reporting.
Organisation Context
1. YMCA St Pauls Group (SPG) is the largest YMCA in Europe and a leading provider ofsupported housing in London and beyond, providing a safe place to stay to about 1,200young and vulnerable people each night.
2. We provide housing and support to those in need of a place to call home and supportthem with services that empower them to build a positive future.
3.