Job Purpose This role will be responsible, for the day to day administration and project support of the Employer Engagement and Training function within Working Denbighshire. Liaising with different staff and functions across Working Denbighshire as well as internal departments and external partners to ensure a partnership approach provides maximum benefit and opportunities to the participants in order to help meet target objectives. Principal Accountabilities and Responsibilities Work as part of a team to ensure that high quality services are provided covering the full range of administrative and data processing duties as required. Implement and maintain appropriate systems to enable effective planning and scheduling of project and training activities Ensure organisational tasks are carried out efficiently Act as a key point of contact for external partners and providers and ensure queries are managed in a professional, effective and efficient manner To be part of the Triage Process supporting the local delivery team in the development and implementation and ongoing operation of the Working Denbighshire service Retrieval and filing of documents, photocopying, collation and distribution of documents as instructed Collation and preparation of all referrals ready for allocation To be responsible for administrative support and coordination of the Employer Engagement and Training delivery team and act as an initial point of contact for referrals to the team Assist Working Denbighshire team members in any duties which enable project delivery e.g. procurement, placing orders via Proactis, booking training, organising project files etc. Support with monitoring, maintenance of detailed records of work and prescribed filing in accordance with the Working Denbighshire monitoring framework and necessary data requirements of UK and Welsh Government, DCC an any other relevant funding bodies. On occasion, when required, meet with potential participants to complete referral procedure Set up and organise project/team meetings, preparing agendas and ensuring that all resultant minutes are completed and sent out to all relevant members as required. Knowledge, Skills, Training and Experience Must be a suitably experienced administrative officer who can work under pressure to meet deadlines and have the ability to prioritise workload. Must demonstrate attention to detail, be accurate and efficient. Must be able to meet challenges with a positive attitude and be keen to learn and develop new skills and have the ability to motivate and develop others The post holder will be non- judgemental and demonstrate empathy, understanding and confidentiality. Project Support Officer Project Support Officer Project Support Officer Project Support Officer Project Support Officer Project Support Officer Project Support Officer Project Support Officer