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Reporting into the Location Manager responsibilities will include:
* Ensuring that the location is clean, pleasant, and safe for customers in either their home environment or communal areas.
* Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
* Customer service NVQ2 would be advantageous.
* Previous cleaning experience and knowledge is desirable.
* Use of cleaning products in a safe manner.
* Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
* Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
* Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills:
* Well organized with good time management skills.
* Strong interpersonal and empathy skills and a friendly personality.
* Able to work individually and as part of a team.
* Ability to prioritise and plan around customer needs.
Anchor is proud to be an equal opportunity employer. We have networks for LGBT+, BAME, and Disabled colleagues that promote diversity and address concerns. We recruit, train, and promote without discrimination based on race, religion, gender, sexual orientation, disability, age, or other protected statuses. Respect is a core value, and harassment or discrimination is not tolerated.
Please note all applicants must already hold the legal right to work in the UK.
About Orchard Gardens:
Located in Bishopstoke Park, Orchard Gardens is home to well-trained staff and up to 63 residents. We provide 24-hour care and specialised services for elderly people, with beautiful grounds, quality catering, and engaging activities.
* Part of a village community with access to gym, swimming pool, shops, and restaurants on site.
* Good transport links via bus and train from Eastleigh.
* Rated 'good' by CQC and holds internal Anchor Inspire accreditation.
Why work at Anchor?
Anchor is England’s largest not-for-profit provider of care and housing for older people. We reinvest all proceeds into improving care, facilities, wages, and training, aiming to create a better environment for residents and staff alike.
Benefits:
Health & happiness
* Gym, fitness, and wellbeing discounts
* Mental health support
* Flexible working options
Finance
* Pension plan with employer contributions between 4% and 8%
* Quick pension transfer service
* Savings, financial advice, loans, and free life assurance
* Discounts on shopping, holidays, phones, and technology
* Ongoing personal and professional development
* Leadership online learning resources
* Career progression and promotion opportunities
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