Receptionist / Administrator- Pontprennau
Yolk Recruitment are supporting a well-established and friendly accountancy firm in their search for a professional and organised Receptionist / Administrator. This is a key front-of-house role, acting as the first point of contact for clients and visitors while providing essential administrative across the business.
You'll play a vital part in maintaining a professional image at all times, ensuring smooth day-to-day operations and supporting internal teams with a range of administrative tasks.
What will the role entail:
1. Acting as the first point of contact, handling incoming calls promptly and professionally
2. Welcoming clients, visitors and suppliers, ensuring a positive and professional experience
3. Managing incoming and outgoing correspondence and distributing it appropriately
4. Providing secretarial support across departments, including the tax team
5. Supporting partners and managers with general administration
6. Maintaining accurate filing systems and database records, including archive retrieval
7. Assisting with ad hoc typing, spreadsheets and general office support
8. Ensuring the reception area is well organised, including ordering stationery
9. Operating office equipment and reporting faults where needed
10. Supporting with general admin cover when required
11. Carrying out fire safety duties, including roll calls during drills
What experience will you bring:
12. Previous experience in a front-of-house, receptionist or administrative role
13. Confident handling high volumes of calls and client interactions
14. Strong working knowledge of Microsoft Office
15. Highly organised with the ability to manage your own workload
16. Proactive and able to take ownership of the reception area
17. Strong communication skills and a professional approach at all times
18. A driving licence / access to a car would be beneficial due to location (unless local)
What will you get in return:
19. Salary of £25,000
20. Monday- Friday hours- 37.5 hour contract- 9-5.30pm.
21. Full on site role, no hybrid working
22. Private medical cover
23. Death in Service (after 3 months)
24. Plenty of company events to be part of
25. Free on-site parking